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  • What is the minimum order quantity?

    Minimum order quantity: 1 unit

  • What is your delivery time?

    Delivery time: 3-6 months

  • What are the payment terms?

    Payment methods: T/T (Telegraphic Transfer), Bank Acceptance

  • How do you ensure product quality?

    Our company is certified with ISO9001 and ISO13485 quality management systems. From product design, production, inspection, to after-sales service, we strictly adhere to these standards to ensure consistent product quality.

  • Are you a factory or a trading company?

    Factory

  • Where is your factory located?

    Address: No. 365, Sanjiali Road, Bonded Area, Zhangjiagang City, Suzhou, Jiangsu Province, China

  • Do you offer customization services?

    Yes, we can customize the size of the sterilizer and meet personalized requirements based on user needs.

  • Do you support OEM and ODM?

    Yes, we have our own design team and can provide personalized design and customization according to special user requirements.

  • Why choose us?

    We have been engaged in the R&D, design, production, and service of sterilizers since 1987. With a professional R&D and design team, mature manufacturing processes, and stable product quality, we have extensive experience in various application scenarios and use cases, enabling us to provide optimal solutions for users.

  • What is the warranty period for your products?

    1-year warranty after user confirms product acceptance.

  • Can your packaging ensure product safety?

    We use export-standard wooden crates suitable for sea, land, and air transportation.

  • What information do I need to provide for an accurate quote?

    Please provide usage scenarios, including: item name, item dimensions, loading method, and the quantity to be processed per batch.

  • How can I track product progress without visiting your company?

    After the contract takes effect, we will provide a project schedule and update the progress to users at least once a week.

  • How is your after-sales service?

    24/7 phone or online support On-site service within 48 hours in China For overseas customers, remote module diagnostics and maintenance are available. If needed, we can provide dedicated engineers for one-on-one on-site service.

  • Can I order samples?

    Minimum order quantity: 1 unit

  • What is your monthly production capacity?

    Monthly production capacity: 30-40 units/month